Store policies

Refunds & Returns

Merchandise is eligible for refund or exchange within 30 days from date of purchase.
The book of the month is refundable up until the book has shipped; email us at info@thecreepybookclub.com for cancellations or refunds. After the book has shipped, refunds are no longer available.
Gift cards are non-refundable. Gift cards must be used within one calendar year of purchase.
Tickets refund in full up to 21 days prior to ticketed event, after 21 days no refunds are issued on tickets. Customers incur PayPal or other ticket fees on refunds.

Please contact us at info@thecreepybookclub.com with any questions.

Merchandise and stand alone books will ship within 5 business days of purchase.
The Creepy Book of the Month will ship on or after the 15th of each month, or at a later date dependent on the release of the book to the public. Customers will receive shipping notifications upon shipment via email.
Gift cards are emailed immediately upon purchase. Gift cards must be used within one calendar year of purchase. To have your gift card re-sent, please email info@thecreepybookclub.com
Tickets will be sent via email immediately upon purchase.

Please contact us at info@thecreepybookclub.com with any questions.